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(Last updated on May 24, 2018)
These Terms are a legal agreement between you and Artoon Solutions (referred to as us/we/our in these Terms). The Terms set out how you may use the website www.artoonsolutions.com ("Website"), our apps and any games, products, forums and services we offer through the apps or Website or other dedicated websites (such as www.gamewithpals.com, www.superstarteenpatti.com and any other games website which may be offered by us from time to time) or otherwise provided by us (all collectively referred to in these Terms as our "Services"). Please read these Terms carefully.
Artoon Solutions is a company registered in India whose registered number is U72200GJ2010PTC061403. Our contact details are set out in “How can I contact Artoon Solutions?” below.
You should read these Terms because they contain our legal commitments to you and a number of DOs and DON’Ts which you need to be aware of when you use our Services. Please read these Terms carefully to make sure you understand them. By using our Services, you agree to accept and be legally bound by these Terms. If you do not agree with the Terms, you should not access or use our Services.
We can update and change these Terms from time to time and the most current version of these Terms will be posted onto the Website and relevant apps and you may be invited to review and accept the revised Terms in order to continue using the Services. You can print and save a copy of these Terms for your future reference.
If you have dedicated log-in details (i.e. you register for our Services and are not logging in through a third party service such as Facebook) you need to keep them safe! You are responsible for maintaining the confidentiality of your user name and password and you are also responsible for all activities that are carried out under your account. We would also recommend that you regularly change your password, and do not use the same email and password combination for any other online service. We cannot check the identities of people using our Services and will not be liable if your user name and password are used by someone else. If you become aware of any unauthorised use of your username and password, you should notify us immediately via mail to; firstname.lastname@example.org. Please be alert for other websites and services which may pretend to be us or to be associated with us. If in doubt, please contact us.
Fair gameplay is important to Artoon Solutions. You therefore agree not to share your user name and password with any other user or third party, or knowingly carry out any activity which enables a third party to access or use your account. If we believe, acting in our discretion, that your account is used by more than one person, we reserve the right to suspend or terminate or cease to support your account without liability.
If you no longer want your Artoon Solutions Website account, you can close it by contacting our Customer Support team at email@example.com.
You agree to follow the following rules (“the Rules”). You agree that you will not post, distribute, or otherwise make available or transmit any data, text, message, or computer file that we believe:
You may be banned or have your account suspended or terminated if we think that you have not followed the Rules or if we believe in our sole discretion that you have behaved inappropriately whilst using our Services. In addition, if we believe you have engaged in cheating then we may remove any applicable Artoon Solutions Coins from your account.
If you believe that another user is violating these Rules, please let us know, using the contact details below. However, we cannot and do not guarantee that other users are or will be complying with these Rules, and we will not be responsible for any other user’s lack of compliance. You and other users are responsible for your own actions.
We reserve the right to remove, or refuse to post, any material that we believe is in violation of these Rules and, if we deem appropriate, to turn this material over to law enforcement officials. We also reserve the right to comply with any order or otherwise cooperate with law enforcement officials regarding the identification of any user alleged to be using our Services in violation of the law.
All of the content and information contained in the Services (including the games) are owned or licensed by us and are protected by intellectual property rights. Examples include, but are not limited to: trademarks, logos, graphics, photographs, videos and texts. Any names, title, logos and designs that contain Artoon Solutions are exclusively owned by us.
You are not allowed to use the Services or any of the content or information they contain, or may contain, in any way unless expressly allowed under these Terms or expressly permitted by us. You may not reverse engineer, decompile, disassemble or modify any Services in any way.
You acknowledge that some of the Services may allow you to create your own personalised username and avatar and may also allow you to communicate with other users and post messages, images, text and other material (“User Content”) which can be seen by others.
By posting or making available any User Content through our Services, or by sending any User Content to us, you are promising us that you have the right and all necessary approvals to use such User Content and that we can use it in any media without any payment or obligation to you or anyone else. You further promise us that the availability or publishing of any such User Content as part of our Services will not cause us to infringe the rights of any third party or to be in breach of any applicable law or regulation. Please therefore make sure you do not post any content which may infringe any third party rights. We may need to remove any potentially infringing content without notice. You agree to compensate us for any losses we suffer as a direct result of any breach by you of any of the promises made by you in this paragraph.
We do not guarantee that the Services will always be available or be uninterrupted, timely, secure or free from bugs, viruses, errors or omissions. For example, there may be times when the Services are unavailable due to maintenance or technical problems. We may also change, suspend or discontinue certain Services without giving you prior notice.
We will not be liable for any loss, damage or upset that you suffer as a consequence of any Service becoming temporarily or permanently unavailable.
We (and any third party content provider, or their respective agent), are not responsible for the following types of loss or damage which may arise from your use of the Services:
Nothing in the Terms excludes or limits our liability for death or personal injury caused by negligence, or for fraud. All Services are provided on an 'as is' and 'as available' basis. We do not make any representation, guarantee or promise in respect of the Services, including, without limitation, any statements made by third parties and/ or advertisers on or via the Services.
We will take reasonable steps to ensure that our Services are free from viruses and other malicious software but we also recommend you use applicable anti-virus software as relevant.
You will also be asked to agree to the relevant app store terms which will apply in addition to these Terms. We suggest that you read these app store terms carefully.
If you download a Service onto your smartphone or tablet, it may offer push notification features. You may accept or refuse these, and can subsequently turn these off by visiting the settings menu on your device.
If you purchase any premium content through one of our Services via an app, for example Coins, then the relevant app store provider’s terms and conditions applicable to in-app purchases will apply. You acknowledge that any billing and transactions are handled by the app store provider. You should contact the app store provider directly if you have any payment related issues with in-app purchases.
On some pages you may see links to third party websites, advertising or content provided by third parties. These links are provided by third parties and not by us.
On some pages you may see advertising content provided by third parties. We do not control the advertisements that are placed via our Services. However, advertisers are required to comply with our advertising policy. Please report any advert that you find offensive or inappropriate at firstname.lastname@example.org and we will investigate the matter.
If you believe that your work is included in any Services and this is violating your intellectual property rights, please advise us immediately at email@example.com and we will investigate the matter.
We will do our best to resolve any disputes over these Terms. If you wish to take court proceedings against us you must do so within the India. If you live in India, the laws of India will apply.
The Services are made available for personal and not commercial use. We do permit promotional references to our Services (for example reviews via social media and in blogs) but we do reserve the right to ask you to remove such content or refrain from further action.
Please contact us at:
email to: firstname.lastname@example.org
letter to: Artoon Solutions, C201, Diamond World, Mini Bazar, Varachha, Surat-395006, Gujarat, India
The Services are not directed at children. For some Services you may need to register and should be at least over 13 to do so. If you help someone who is 13 or under to register for or otherwise use any Services you assume full liability for any consequences and that, under no circumstances including, but not limited to, negligence, neither we nor any third party content provider nor their respective agents shall be liable for any direct, indirect, incidental, special or consequential damages arising out of such use.
Artoon Solutions – Terms and Conditions for the Sale of Coins
Please read these coin terms and conditions (“Coin Terms”) carefully before purchasing any virtual coins, cash, tokens or other in-game currency available through or otherwise in relation to our Services ("Coins"). By ordering any Coins, you agree to be bound by these Coin Terms and the Terms. These Coin Terms are in addition to the Terms and if there is a conflict between the Coin Terms and the Terms, the Coin Terms shall apply.
These Coin Terms cover your purchase and use of Coins.
Please be aware that a number of our Services have more than one in-game currency. If this is the case, there will be different items which can be purchased with each type of in-game currency, and each may be acquired in different ways.
Coins can only be used in line with these Coin Terms and within the game in which they are purchased or otherwise acquired. You acknowledge that certain additional in-game functionality may only be accessible in exchange for Coins.
These Coin Terms also apply if you win or are given any Coins because you have participated in a competition, survey or marketing campaign. These Coin Terms will also apply if you win Coins through playing any of our games.
Some of our games let you buy Coins. You can recognise these games because they have an option to purchase Coins, usually at the top of the specific game playing window. Games may allow you to buy different amounts of Coins and may have temporary offers or sales for Coin purchases.
Please note that when purchasing Coins through one of our games, which you have downloaded from an app store, there may be additional terms and conditions which apply. You may be asked to agree to the app store provider's own terms and conditions, which will apply in addition to these Coin Terms. We suggest you read app store terms carefully and follow the process provided by the relevant app store.
You can buy Coins from us for real money if you are 18 years of age or older or, if you are under 18, have the permission of a parent or guardian. We may ask you to provide the details of your parent or guardian from time to time.
If you want to buy any Coins, please follow the steps set out in the game which you have downloaded. If you experience any difficulties when purchasing Coins, you can email us at: email@example.com.
Please note the following:
Note that such payment methods are subject to change at the discretion of Artoon Solutions and the third party payment provider.
This depends on the game. The app and website accounts are not always linked, but in some cases, the Coin wallets are linked. However, for some games there is no linkage, and if you purchase Coins through that game app, they will not appear in your website account you may have with us.
You can spend your Coins in order to acquire additional features, items, or benefits (“Premium Item”) within the game within which you purchased the Coins. When you use Coins to acquire a Premium Item within a game, the relevant amount of Coins will automatically be deducted from your account that is connected with that game.
The nature and duration of any Premium Items you buy will vary between and within our games. Some Premium Items may only be used a limited number of times within the relevant game.
We can at any time, without notifying you, vary the scope, variety and type of Premium Items. Artoon Solutions has no obligation to make, or continue to make, any specific Premium Item for any game. We may also restrict or vary the type of Premium Items available to you based on your country of residence.
By buying or using Coins, you agree not to:
Although users may hold more than one account, it is strictly prohibited to use multiple accounts to hold and use Coins in any manner that is contrary to the general purpose of a game. It is strictly prohibited to sell an account or any Coins to any person.
We may from time to time limit the use of Coins, including applying limits to the number of Coins allocated to your account at any time, and/or the number of Coins redeemable within a given time period.
When you buy Coins, you are buying a limited personal revocable licence to use the Coins. You agree that the Coins do not constitute personal property and are not legal tender or currency of any kind. All Coins purchased by you are non-refundable. No interest is paid or earned on any Coins balance.
You have certain rights in respect of the Coins. These include that we have the right to supply the Coins to you and that the Coins will be of satisfactory quality and as described. You have certain legal remedies if we breach any of these rights. Nothing in these Coin Terms is intended to affect these legal rights or other rights to which you may also be entitled.
By purchasing Coins from us, you agree that we can transfer them to your account as soon as we can. By agreeing to these terms, each time you click to confirm a purchase, you acknowledge that you expressly consent to the supply of the Coins immediately and acknowledge that you will lose your right to change your mind and cancel such order within the 14-day cooling-off period otherwise provided by law.
We reserve the right to suspend or terminate your account if:
If your account has been suspended for the first time, we may remove all of the Coins in your account. If we have reasonable grounds to suspect that you are engaging in unlawful, fraudulent or other improper activity for a second time, we may suspend or terminate your account and any use of your Coins. If this happens, you are not entitled to any reimbursement, refund or any other compensation, except at our sole discretion.
If your account has been suspended for a second time or terminated, you will lose all of the balance of your Coins. If this happens, you are not entitled to any reimbursement, refund or any other compensation, except at our sole discretion.
It is possible that you have successfully ordered and paid for your Coins, but you may not have received them. Please remember that during busy periods, there may be a short delay before your Coins are assigned to your account.
If you are still having issues receiving your Coins and you have not received them after a short period of time, please let us know by contacting customer support at: firstname.lastname@example.org.
We are not responsible for the following types of loss or damage which may arise from your use of the Coins:
Artoon Solutions – Webmaster Terms and Conditions
Please read these Webmaster terms and conditions (“Webmaster Terms”) carefully before using any Webmaster Games. By using games found at any of our website (the "Webmaster Games"), you agree to be bound by these Webmaster Terms and the Terms. These Webmaster Terms are in addition to the Terms and if there is a conflict between the Webmaster Terms and the Terms, the Webmaster Terms shall apply.
The Webmaster Terms govern your use of the Webmaster Games. The Webmaster Games may not be used in any way except for as set out in these Webmaster Terms.
You can link to the Webmaster Games if you:
We have embedded a link back to our Website in each Webmaster Game. You agree to keep the link intact at all times. If you remove the link or prevent it from functioning in any way, we reserve the right to revoke these Webmaster Terms or to request that you immediately reinstate such link.
You may not use any of the Webmaster Games for any commercial purposes whatsoever. You may not integrate any Webmaster Games with Facebook AKA setting up such Webmaster Games as Facebook (www.facebook.com) apps or do similar with any other social media site notified to you from time to time without our express agreement in writing.
We may also at our sole discretion exclude websites or companies from using the Webmaster Games.
We grant you a limited non-exclusive license to use the Webmaster Games on these Webmaster Terms. You may not link to any Webmaster Games through any website which:
You are also not allowed to package Webmaster Games with your software or other third party software, or require or encourage users to download other software in order to access the Webmaster Games. Examples of this software include: adware, toolbars and desktop applications.
You are not allowed to require users to dial premium numbers to access the Webmaster Games, promise them access to the Webmaster Games via premium telephone numbers or offer other premium services without our express written consent.
If you breach the Terms or these Webmaster Terms, we reserve the right to stop you using or restrict the use of the Webmaster Games on a website. If you are using the Webmaster Games on a website and you are notified by us to remove it you agree to do so immediately.
At the moment, there is no charge to you for using the Webmaster Games. However, this may change in future. If we start charging a licence fee to use the Webmaster Games, we will give you prior notice. If you agree to pay the fee, you can continue using the Webmaster Games. If you disagree with the fee, you must stop using and remove the Webmaster Games from your website immediately.
We are not obligated to provide maintenance, support or updates for the Webmaster Games. However, any maintenance or updates provided by us shall be covered by this Webmaster Terms. You can find out about any maintenance, support or updates for the Webmaster Games through the Artoon Solutions Blog. If you wish to receive future updates you can subscribe to the blog on its homepage.
We do not guarantee the quality of the Webmaster Games. We are not responsible for the following types of loss or damage which may arise from your use of the Webmaster Games:
All content on in our Services (including Webmaster Games) is owned by Artoon Solutions or other providers. You can only use the Webmaster Games in the way set out in the Webmaster Terms and the Terms.
Under these Webmaster Terms, you are allowed to embed the Webmaster Games as many times as you wish and distribute the software in its unmodified form via a website.
You are specifically prohibited from charging for use of or access to, or requesting donations, or bundling the Webmaster Games with any other software or hardware unless you obtain a custom license agreement from us. You are not allowed to distribute the Webmaster Games in any form except using 'embed' methods specified by us. If you wish to use the Webmaster Games for any other purpose, such as CD distribution, you may apply for a custom licensing agreement at email@example.com.
Artoon Solutions – Toolbar Terms and Conditions
We no longer offer the Artoon Solutions Toolbar to users. If you have the Artoon Solutions Toolbar installed on your browser, Artoon Solutions is not able to provide you with any support, maintenance or upgrades.